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Promotion of Access to Information Act

The Promotion of Access to Information Act (PAIA), 2 of 2000 gives effect to the right of access to information held by another person and required for the exercise or protection of rights.

Should you wish to request any information or documentation from us, there are certain procedures prescribed by PAIA that you will need to follow.

To make this process easier for you we have created a manual that you can download.

Please note the manual may be amended from time to time. As soon as any amendments have been finalised the latest version of the manual will be made available on this site.

Download Manual